Joshua Buyukyilmaz
07890152060
Personal Statement
I am a genuine people
person who is approachable, assertive and trustworthy. I am committed to my own
personal and professional continued development. I have valuable customer service and
sales experience. This experience I gained through work placements in a variety
of customer facing roles e.g. Oxfam, Boots, Argos and Aspire boutique. I hold both BTEC
and City and Guilds Certificates in Retail and customer service. These courses
and practical work experience placements have provided me with the prerequisite
skills, understanding, knowledge and experience necessary to make
the customer’s shopping and customer service experience an enjoyable one
that they will be only too happy and eager to repeat!.
Education & Training
VIDEO PRODUCTION, PROCESSES
AND TECHNIQUES
BTEC Level 2 Door Supervision June
2013
Free To Learn
BETEC Level 2 Customer Service
June 2013
Free To Learn
BETEC LEVEL 2 Team Leading June 2013
Free To Learn
BTEC Level 1 Retail Knowledge
-
Understanding the Business
of Retail
-
Understanding Customer
Service in the Retail Sector
-
Understanding of how retail
business maintains Health and Safety and Security on its premises.
-
Understanding the Retail
Selling Process.
-
BTEC in Media Studies
(Levels 2 & 3)
City and Islington College Sept 2009 – July 2012
City & Guilds Retail Level 2
This was a vocational course that incorporated practical retail
work experience and placements in the retail sector.
(Work Placement) Sales
Assistant: Aspire (6 months in 2010).
-
Pricing and display of
goods.
-
Cash handling and till
operation duties.
(Work Placement) Sales
Assistant: Boots (3 months in 2010).
-
Customer service and
showing customers around the store.
-
Contacted customers by
telephone.
-
Leadership Skills: YHA 2008
-
First Aid Emergency Life Support Course; British Red Cross 2008
- Exposure Magazine:
-
AQA - Introduction to Working in a Youth Media Organisation 2008
-
AQA Journalism Skills Writing and editing newspaper articles 2008
GCSE’s Grades B – C’s
Math, English, Health & Social Care, Double Science Award,
Asdan, Citizenship and Drama.
Voluntary Work
Volunteer/Sales Oxfam Highgate
Village (6 months Sept 2009 - Sept 2010).
-
Shop floor and cashier
duties.
-
Stock room duties.
-
Pricing and displaying of
goods.
Hobbies and Interests
I love Film, and have a special interest in 3D movies. I have
produced and made my own short films, this to include writing the script. I
attend the London Film and comic book convention on a yearly basis... I
attended a 2-Day Film School with American Producer/Director Dov Simens – the
course was held at the University
of West Minister- Marylebone Campus
in 2010. I have attended film and film production courses at the Raindance Film
Festival in London .
I have also written and previewed Film and DVD reviews for the teen magazine
‘Exposure’ London .
I was worked as a volunteer at Candi Radio and I have volunteered with Barnet
Hospital Radio, where I both hosted and produced a show for the patients and
their families, every Wednesday evening.